Client Support: (800) 616-7706

Sales Inquiries: (855) 687-8575

Client Support Center

Please use the following contact information for technical support requests only.

Before you begin...

Our help desk is actively staffed from 8am-5pm. You can submit a new service request by sending an email to: [email protected].

Be sure to include the following, if at all possible:

  • Summarize the problem in your email subject line.

  • Description of the problem in the body of your email.

  • Screenshot. Screenshots are helpful.

  • Error message. If you get an error message, open it up and cut/paste it into your email.

  • Username that had the problem and what they were doing at the time.

  • Email Support

  • Phone Support

  • Billing Portal

  • Support Portal

Get Remote Support

Please download and install this software. It allows us to help you from a distance.

*Only For Desktop

  • Remote Access Tool

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